CUSTOMER CARE

Authenticity

Influence U is a Montreal based Canadian retailer, celebrating over 20 years of success and customer satisfaction. Shoppers are encouraged to discover the online boutique’s eclectic melange of influential labels such as Alexander Wang, Comme des Garçons, Zadig & Voltaire, McQ Alexander McQueen, Mr. & Mrs. Italy, YEEZY, Army by Yves Salomon, Frame, Equipment, Wildfox, and Adidas Collaborations by Yohji Yamamoto, Stella McCartney, Rick Owens and Raf Simons and many more. Carrier of great national brands including Reigning Champ and Bachour. Influence U is a proud retailer of renowned outerwear lines Canada Goose, Mackage, Parajumpers and Moose Knuckles; as well as a diverse array of contemporary pieces for all.

As an authorized retailer, Influence U stands by every product and ensures the authenticity of all products and brands carried.

Due to the fact that merchandise is sold both in store and online, the stock level of merchandise is subject to change. Join our mailing list to stay up to date on new arrivals, stock replenishments, sales and promotions.

Payment

For order within Canada we currently accept Visa, MasterCard and American Express

For International Orders we currently accept Visa and MasterCard

A standard pre-authorization of payment occurs after every order is placed

We may contact you for confirmation if the billing information is incorrect or incomplete

Currency

Prices and currency are shown conforming to IP address of your device.

If our website is being accessed from within Canada, prices will be reflected in CAD.

For users within the United States and Internationally prices are reflected accordingly in USD.

Order Confirmation

You will receive a preauthorization receipt upon completing your order at which point a tracking number will be provided. If you do not see the confirmation email in your inbox then please check your junk or spam mail inboxes.

Please contact us at: [email protected] if there are any order discrepancies.

Sales and Promotions Exclusion List:

Canada Goose

Canada Goose Black Label

Comme Des Garcons Play

Comme Des Garcons Wallet