CUSTOMER CARE

Authenticity

Influence U is a Montreal based Canadian retailer, celebrating over 20 years of success and customer satisfaction. Shoppers are encouraged to discover the online boutique’s eclectic melange of influential labels such as Comme des Garçons, Zadig & Voltaire, McQ Alexander McQueen, YEEZY, Army by Yves Salomon, Frame, Equipment, Wildfox, Joie and Adidas Collaborations by Yohji Yamamoto, Stella McCartney, Rick Owens and Raf Simons and many more. Carrier of great national brands including Reigning Champs and Bachour. Influence U is a proud retailer of renowned outerwear lines Canada Goose, Mackage, Parajumpers and Moose Knuckles; as well as a diverse array of contemporary pieces for all.

As an authorized retailer, Influence U stands by every product and ensures the authenticity of all products and brands carried.

Due to the fact that merchandise is sold both in store and online, the stock level of merchandise is subject to change. Join our mailing list to stay up to date on new arrivals, stock replenishments, sales and promotions. 

Payment

  • We currently accept Visa, MasterCard and American Express
  • A standard pre-authorization of payment occurs after every order is placed
  • We may contact you for confirmation if the billing information is incorrect or incomplete 

Currency

  • Prices and currency are shown conforming to IP address of your device.
  • If our website is being accessed from within Canada, prices will be reflected in CAD.
  • For users within the United States, prices are reflected accordingly in USD.

Order Confirmation

You will receive an order confirmation email after your order has been placed. If you do not see the confirmation email in your inbox then please check your junk or spam mail inboxes.

Please contact us here if there are any order discrepancies.

Sales and Promotions Exclusion List:

  • Canada Goose 
  • Canada Goose Black Label 
  • Comme Des Garcons Play 
  • Comme Des Garcons Wallet
  • Sale items