SHIPPING & HANDLING

International duties and taxes

International duties and taxes may apply and are determined in accordance with the shipping address entered at the time of checkout. Some orders may not incorporate applicable taxes & duties. In such cases, your package may incur additional customs duties and taxes applied by the local customs office. In order to determine if taxed & duties will be applied upon delivery, please consult your local customs agency for additional information and details. If applicable taxes and duties apply, customers are obligated to pay such fees upon delivery.

Canada Shipping + Shipping Time

Orders under $150:

$9.99 3-5 Days (+ processing time)

Orders over $150:

FREE* 3-5 Days (+ processing time)

*not eligible for certain items (will be shown at checkout).

Orders will generally have a 48 hour processing time (not including weekends) from the time the order is placed

Shipping rates may vary for particular regions.

Tracking information will be provided by e-mail once your order has been shipped

Standard Sales tax

Orders shipped outside of Canada will not be subject to sales taxes, however orders being shipped to:

Quebec are subject to the standard 5% GST and 9.5% PST on the purchase amount, or a total sales tax of 14.975%

British Columbia are subject to 5% GST

Ontario are subject to 13% HST

Newfoundland and Labrador, New Brunswick, Nova Scotia and PEI are subject to 15% HST

Any other Canadian provinces or territories are subject to 5% GST 

Shipping & Return Policy 

As an authorized retailer, Influence U guarantees the authenticity of every product we carry. Some brands provide their own certificate of authenticity.

  • Product availability is always subject to change.
  • Our newsletter provides updates on new products, promotions , upcoming or present sales.
  • Influence U does not offer coupon code promotions


Shipping 

  • All orders will be shipped pending credit approval
  • In the event that your order cannot be shipped, you will be contacted within 3 business days and informed of the reason for the delay.
  • Influence U reserves the right to cancel any order including those that appears suspicious or fraudulent. All fraudulent transactions will be reported to the proper authority
  • We will only ship to the address provided at checkout
  • A tracking number will be provided via e-mail once the product has been shipped
  • Once mailed it is the responsibility of the customer to track all orders
  • Packages are not shipped on Saturday or Sunday
  • All international orders are shipped via UPS or DHL
  • Please allow up to 2 weeks for delivery
  • All goods are inspected before they are shipped


Sale Items 

All sale items are final. There are no exceptions at any given time.


Refunds and Processing 

  • Bathing suits, undergarments, hats, sunglasses, accessories, perfumes are all final sale.
  • Exchanges are allowed within 7 days of delivered goods
  • All exchanged merchandise will be thoroughly inspected before shipping
  • An exchange or store credit will be issued if there is a manufacturer defect
  • Manufacturing issue will be reviewed by our online team. When approved we will begin processing the exchange.
  • Exchange are not processed until the original items are received in their original packaging.
  • Exchange will be processed within approximately 7 business days after we receive your return
  • Original shipping charges are non-refundable. All customers are liable for their own shipping/COD fees.

Warranties

  • All products warranties are by the manufacturer and is not provided by Influence U
  • Influence U is not responsible for any product warranty maintenance
  • Please refer to the manufacturer contact information on the warranty tag if maintenance is required