SHIPPING & HANDLING

Duties & taxes

If your order is being shipped outside of Canada you may be subject to pay duties & taxes upon or before receiving your order. The amount owed will be determined by the governing bodies in your country. Please note we cannot provide any accurate estimates as this varies on many different factors. Please consult with your local customs office for further information.

Canadian orders will be subject to applicable federal and provincial sales tax. You will not be charges duties.

Canadian orders

We are proud to offer FREE expidited shipping to all Canadian customers.

Priority shipping is also offered at an extra charge visible during checkout.

Orders are usually shipped the same day; however, please allow up to 2 days for processing.

Tracking information is provided via email to every order.

Shipping & Return Policy 

As an authorized retailer, Influence U guarantees the authenticity of every product we carry. Some brands provide their own certificate of authenticity.

  • Product availability is always subject to change.
  • Our newsletter provides updates on new products, promotions , upcoming or present sales.
  • Influence U does not offer coupon code promotions


Shipping 

  • All orders will be shipped pending credit approval
  • In the event that your order cannot be shipped, you will be contacted within 3 business days and informed of the reason for the delay.
  • Influence U reserves the right to cancel any order including those that appears suspicious or fraudulent. All fraudulent transactions will be reported to the proper authority
  • We will only ship to the address provided at checkout
  • A tracking number will be provided via e-mail once the product has been shipped
  • Once mailed it is the responsibility of the customer to track all orders
  • Packages are not shipped on Saturday or Sunday
  • All international orders are shipped via UPS or DHL
  • Please allow up to 2 weeks for delivery
  • All goods are inspected before they are shipped


Sale Items 

All sale items are final. There are no exceptions at any given time.


Refunds and Processing 

  • Bathing suits, undergarments, hats, sunglasses, accessories, perfumes are all final sale.
  • Exchanges are allowed within 7 days of delivered goods
  • All exchanged merchandise will be thoroughly inspected before shipping
  • An exchange or store credit will be issued if there is a manufacturer defect
  • Manufacturing issue will be reviewed by our online team. When approved we will begin processing the exchange.
  • Exchange are not processed until the original items are received in their original packaging.
  • Exchange will be processed within approximately 7 business days after we receive your return
  • Original shipping charges are non-refundable. All customers are liable for their own shipping/COD fees.

Warranties

  • All products warranties are by the manufacturer and is not provided by Influence U
  • Influence U is not responsible for any product warranty maintenance
  • Please refer to the manufacturer contact information on the warranty tag if maintenance is required