COVID-19 Update

FAQ

Has Coronavirus (COVID-19) impacted processing time?

In order to ensure the safety of our clients, employees, and communities, we are operating with a reduced staff, strict hygiene protocols, and ongoing sanitation.

INFLUENCEU is closely monitoring the situation and rapidly adapting and following the guidelines provided by public health officials. Our customer service team is unable to prioritize individual orders.

I cannot complete a return due to local social distancing or quarantine regulations.

In cases where you are not able to arrange a return due to local public health regulations, INFLUENCEU will be flexible in accepting late returns. The period in which a return request may be made will be extended from the date of receipt.

In order to obtain your return authorization, contact our customer care team directly.

The product being returned must be in pristine unworn condition, with all original packaging and tags intact.

COVID-19 Update

INFLUENCEU continues to accept and process online orders.

Several preventative measures have been implemented to ensure the safety of our employees and communities. Our shipping partners have taken extensive additional hygienic measures in accordance with all public health guidelines.